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| About Us 4 You Foods Ltd Oak Bank Haverthwaite Ulverston Cumbria LA12 8AL Customer Care Line – 01539 530505 Company number 6925300 We are constantly researching and adding best quality products to enable us to expand and fulfil your personal requirements. 4 You provides qualified nutritionists to advise its customers which has helped us build an enviable reputation in client support. |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments via a secure PayPal connection. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. |
| Shipping And Handling UK delivery charges and methods Postage and Packing within the UK is free of charge for orders over £15 UK orders below this value are subject to a postage and packing fee of £2.50 Items sent via Royal Mail are sent second class. This means that you order will normally reach you within three working days after despatch. Items sent via Royal Mail Standard Parcels will normally reach you within 3 - 5 working days after despatch. In general orders are dispatched within two days of being received, however at busy times this may not be possible. Please therefore allow us 3-5 working days to receive your package. IF YOUR ORDER IS URGENT please call us on 015395 30505 and we will mark it as a priority. Large Orders will be sent by Courier and need to be signed-for on delivery unless you give us special instructions to leave the goods without them being signed for. Where such a request is made, 4 You Foods cannot accept responsibility for any loss of or damage to the delivery. Non receipt of Order All customers are required to email fouryou@btinternet.com after 5 working days of the order being despatched with the order number so we can advise further. Dispatch After you have placed your order online, you will receive an e-mail confirmation containing your order number.. We aim to process and despatch all orders within 2-5 working days. (Please Note: Saturday and Sunday and Bank Holidays are not working days). Orders placed after 11am will not be processed until the following working day. You will receive an e-mail once the order has been despatched. If you have not received your goods within 5 working days after your order has been despatched please contact us via e-mail with your order number: International delivery charges and methods Orders to overseas locations are subject to delivery charges as set out in the following table:
For orders over £200, please contact us as we will need to calculate the postage cost depending on the weight of your parcel to cover our costs. Please note that because of their higher value and an increase in parcels going missing in transit, all overseas orders with a net value of over £40 will now be sent using a tracked delivery system. The delivery charges shown above include the increased costs of using this service. |
| Privacy Policy 4 You Foods ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |